Dell laptop keyboard not working cannot enter password. Nov 20, 2021 · See if it's a hardware issue.
Sep 24, 2020 · Since yesterday I can't login on Windows because my laptop's keyboard wont work when password is required. Read on this guide and follow the step-by-step guide to troubleshoot the problem on your laptop. ; Touch or click Bluetooth. Nov 23, 2023 · 3) Test the Enter key on your keyboard to see if it works. This problem can be because a setting has been changed. Aug 1, 2017 · External keyboard connected to Dell docking station not working at Bitlocker prompt (works in BIOS and at Windows login screen) Having an issue with all Dell 7510's and associated docks we've deployed to new users at my employer. In the Hardware and Devices window, click Next. Jul 17, 2023 · This video explains how to reset a forgotten Windows 10 password. I have never spill anything on the keyboard and constantly clean it using vacuum cleaner and so on. Jun 27, 2024 · The AC adapter cable and power cables may get frayed or cut, and wires may become exposed at either end of the cables. We can login using the keyboard into our accounts, but we cannot use the keyboards after we have logged into the account. (n Apr 1, 2024 · Summary: This article is a guide to identifying and resolving start-up or power issues with your Dell personal computer. Don’t let Dell laptop keyboard issues hinder your productivity. If the laptop is in tablet mode, switch it back to laptop mode. Turn on your laptop and then it should allow the external keyboard to do the work needed. Oct 10, 2021 · Now, if not disabling your computer, the virus can certainly disable your keyboard from the BIOS. It would not allow me to type in my password i. Only the letters and on the login page. Insert the USB cable or wireless USB receiver into another USB port to test. Oct 10, 2021 · Keyboard is not working to enter password i want a solution this is my new laptop This thread is locked. Now, select the On-screen Keyboard. The keyboard can't be the issue cause I'm using it now to type this message and as I said, switching to password option works. 4) Test the Enter key on your Jan 5, 2019 · I can't log into Windows because the system doesn't respond to the keyboard. This video explains how to perform an OS system restore with data backup using the "SupportAssist OS Recovery Tool. Dec 28, 2012 · Hi Rajesh, Thank you for your patience. 1 . If you run into your Dell XPS laptop keyboard not working, follow these steps to address the issue: Disconnect external devices. See the Suggested Quick Fixes for a desktop or laptop keyboard not working and the keyboard troubleshooting sections for help with resolving your keyboard issues. This video will show yow how to fix keyboard not working on Dell Inspiron 15 3501 laptop. It might be time to try a secondary keyboard to rule this out. If you do not have a working recovery key for the BitLocker prompt, you are unable to access the computer. Many Dell users has the same problem with you. Test With Another Keyboard This problem may also occur if you use a defective keyboard. The numbers work fine, as do the system keys (ctrl, enter, space, shift etc. Mar 2, 2021 · If your keyboard isn't working when you are trying to log in, there are a few things you can do, but no perfect solution. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings. Tried different usb port, still not working. If restarting computer is of no avail, try this: 1. . Sep 27, 2015 · 3) If 2) doesn't work, compare your keyboard with a diagram or image of whatever keyboard is active on your computer (look at the language/keyboard setting shown bottom right hand side of the login screen to determine this, and use another computer to search for an image of that keyboard), and type the keys in the corresponding position, then Dec 28, 2018 · Solved! My lenovo laptop will not let me put in password all keys are locked how do i fix this Feb 5, 2018 · browse through Windows Event manager logs to find something keyboard related; try to lift each keyboard key (watch out to not accidentally detach them) - maybe one of them is slightly jammed and blocks default input rate causing "character drops". Aug 6, 2024 · Work around To Unlock To terminate this BitLocker recovery loop, BitLocker must be suspended from within WinRE. I do a restart from the login screen and after several minutes I get the prompt again to enter my pin. Mar 14, 2024 · Funny thing is, after booting into BIOS, the arrow keys and enter key on the computer keyboard did work, so the computer does recognize its keyboard. Restart the PC and check if the Enter key works. May 17, 2024 · BitLocker is a Microsoft encryption product that is designed to protect user data on a computer. Sep 28, 2020 · This is weird as typing numbers still works. May 31, 2022 · Fixes for Keyboard Not Working on Windows 11. Switch off the Filter keys. Uninstall and Reinstall the Keyboard Driver: - Right-click Start and click Device Manager. The issue does not Sep 20, 2018 · I have a Dell laptop that doesn't have a side keypad and the only way to write my "@" symbols are by pressing "shift" and the comma key. The problem literally happened overnight. I can login using facial or fingerprint and the keyboard works fine. Each time turning pc on/off. If the built-in keyboard on your laptop is experiencing abnormalities such as unresponsive keys, slow response when pressing keys, or issues with shortcut key functions, please refer to this article for troubleshooting steps. A couple days ago, both keyboards on the Dell PC's no longer work. More importantly, you can fix this issue easily by yourself. Now when I turn it on and it asks for password, I can't type the password - the keyboard won't work. May 20, 2024 · If no errors were detected, then move on to the next step. " Select Sign-in options from the menu. 3) Toggle off Sticky keys, Filter keys, Toggle keys. 4 days ago · Ensure that the BIOS for your computer is up to date. In short, my quotation mark key and my @ symbol key have switched places, as whenever I press shift and press 2, I get the quotation mark symbol and vice versa. Jan 3, 2024 · If you would like to use a password, enter the password in the password field. The response to use the on-screen keyboard Jul 6, 2008 · Grandson was playing with my computer. Type the Password using this keyboard and hit Enter. For information about how to download the BIOS, see the Dell Knowledge Base article Dell BIOS Updates. Mar 10, 2023 · If you have an older computer and have plugged in a new USB keyboard, you might not be able to access it because you don’t have the USB keyboard enabled in the BIOS. Replug the May 26, 2020 · Also, if I click the "forgot password" link, Windows tries to take me to the reset password screen, BUT that screen fails and I'm returned to the login screen. - Reboot your PC and Windows will reinstall the keyboard driver for you automatically. In the BIOS keyboard test it's fine though. Oct 8, 2017 · When it boots and asks me to type my user password, I try typing but the letters won't work. This is also happening for the windows search box. Follow these suggestions if you cannot sign into Windows: Check for a lock button on the keyboard or laptop. If that's not the issue, disconnect any external devices like USB drives and printers, and try starting the laptop again. Update the Keyboard Driver from the manufacture Web Site. Search control panel and click on control panel icon to open control panel. Has anyone been able to get their wired keyboard while connected to the TB16 dock to work Apr 17, 2023 · After the latest Windows 11 update the On-Screen Keyboard will not show on the login screen. May 21, 2016 · Hi Scott, Sorry for the inconvenience caused with Windows 10. My computer has gone mad and allowing me to login and I am 100% sure it’s the correct password since I haven’t change the password from like months. By following the troubleshooting steps outlined in this guide, you can resolve common problems effectively and enjoy seamless typing experiences once again. Repeatedly Tap the F2 key at the Dell logo screen to enter BIOS. If you find the option BIOS Recovery from Hard Drive in the BIOS setup, your Dell computer supports BIOS recovery 2. Please help. If the Dell Secure Link USB Type-A receiver is still not working, restart the computer or check the KB900 - Dell Peripheral Manager for Jun 19, 2020 · Go into device manager uninstall keyboard and driver and restart PC. Jun 28, 2023 · Why You Cannot Type Password on the Login Screen; Solutions to Cannot Type Password on the Login Screen; Bottom Line; Searching on Google, you will find that a large number of users are suffering from typing issues. From the right, scroll down and click on Keyboard. on Windows 11. The pin/password I put in are correct. This issue is not related to specific computer or notebook, or specific operating system. 2- When I see the Dell logo, then I hit F2 to enter Bios Jun 6, 2015 · When it goes to the Windows 7 login screen, it fills up the password field - just like if a key is being held down - however, I am unable to stop it from filling up completely as no keys work (although the touchpad does work) - it even 'enters' (and brings up the 'wrong password' text box) without any input from myself at all. How can i bypass my password? As a matter of fact i dont want/need it at all. Aug 6, 2024 · If the Dell computer cannot boot into Windows, run the preboot diagnostic test. Nov 20, 2021 · See if it's a hardware issue. Did you make any changes to the computer before the issue occurred? Method 1: I would suggest you to check if the on-screen keyboard works correctly for the same profile on different hardware. You can use another USB keyboard, but in some cases your wireless keyboard will work as a wired keyboard too. Fix keyboard not working in Ubuntu 18. If no errors were detected, then move on to the next step. Select view by > Category and then click on Ease of access. Press F10 to Save and Exit . Select the Power icon. You can vote as helpful, but you cannot reply or subscribe to this thread. At that point the P key does work. I cant get it to type to put in my password so i can log on. The computer cannot boot into Windows because of missing or corrupt system files or drivers. The keyboard appears on the screen at start up but as soon as I click the mouse button to put in the pin/password the keyboard disappears and won't show up again no matter how many times I turn it off and on in the accessibility items. Did you make any software changes to the computer prior to this issue? How to Fix Dell Keyboard Not Working : If you’re having trouble with your keyboard (when using it from within inside Windows) try the following steps which r Jun 11, 2018 · My Dell XPS 13 9370 has this issue where i cannot enter any letters into my password pin on the login screen. e. Why on earth is this happening? HELP please. Using an ext Oct 19, 2020 · Hello, as you read i am having an issue that I cannot find the answer to. Aug 13, 2018 · I turn it in and it powers up, and goes the the screen where you can enter your password to get in. This is an especially debilitating problem with laptops, as you can't simply swap its keyboard like you can with a desktop PC. Feb 23, 2024 · [Notebook] Troubleshooting - Laptop Built-in Keyboard Issues. When it restarts, it should reinstall the driver on its own. So here is the sequences that causes the problem: 1- I power up on the laptop. To remove a password, enter the current password and leave all other fields blank. Jun 28, 2022 · Shutdown Laptop Turn On Laptop Keyboard will not work Press power button to enter sleep mode Resume Laptop from sleep mode Login/Unlock laptop (I use the On Screen Keyboard by clicking on Accessibility in bottom Right) to enter my Password Open Device Manager Go to Universal Serial Bus Controllers Uninstall the Unknown USB Device Then Right Dec 6, 2023 · To enter the password using the On-Screen Keyboard: Step 1: Click the Ease of Access button located at the bottom right of the login screen and then click On-Screen Keyboard to launch the same. Jun 28, 2017 · An external USB keyboard did work on the Thinkpad X1 Yoga and the PIN was entered. Learn how to test your keyboard outside the operating system, run diagnostics, use the virtual keyboard, and update the BIOS. To do so, follow these steps: On the page where you are asked to enter the recovery key, select the Skip this drive link at the bottom. Click on the Accessibility icon on the lower left corner of your lock screen. Jun 7, 2022 · The software keyboard works (as confirmed by the helpline remoting in) but the hardware keyboard does not. After much back and forth with Dell they replaced the keyboard in May. Unplugged other devices, still not working. My mouse works perfectly. If it does not work, right-click and delete Keyboard Layout in the registry HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control. Aug 3, 2021 · Hi,There was a post back in July 2020 about alphanumeric keys not being recognised by a Windows 10 PC and the user being unable to enter their password. If not then the keyboard is either contaminated with something causing some keys not to work. If not, look up the process for unlocking your specific laptop model's keyboard and try that. ) but I can't type letters. Mar 3, 2021 · Dell Laptops keyboard keys not functioning when pressed, fix guide as follows (quick 5 min fix)1. The only solution that I've found is to plug the keyboard into a different USB port. If the Windows account is connected to a Microsoft account, the password can be reset online by following a few steps. got up the next day and tried to log on and my keyboard was not responding. no characters would show but when I had to enter the challenge password A1B2C3 the characters typed in ok but when the screen log in appeared again to type my password no characters would Apr 12, 2024 · 4. Ensure that the third connection mode is selected. Jun 5, 2024 · The computer cannot boot into Windows because there is corrupt registry entries. Not all models will have a keyboard cable that is a separate part from the keyboard itself. b) Click on Start On Aug 16, 2018 · I have Windows 10 installed in my Dell laptop. Press the F2 key on the keyboard several times until the computer enters the BIOS setup. Turn off your laptop first, then plug a USB keyboard into one of your laptop's USB ports. In our previous posts, we discussed how to fix the “keyboard is not working in Chrome“ and “keyboard typing in all caps 3 days ago · NOTES: Both are located in the lower right corner of the screen. Try the on-screen Jun 8, 2018 · Everything was working fine until this morning, when I opened it and tried to type my password in but the keyboard did not work. well i bought a new one that is usb and it too will not work. I had this issue before, but generally, I just closed the keyboard screen, wait for it to go into sleep mode, and then opened it again and the keyboard would work again. Disconnect and reconnect the Dell Secure Link USB Type-A receiver or connect it to another USB Type-A port. 3. " The steps include selecting "Restore System," choosing either "Local Restore" or "Cloud Restore," backing up data if necessary, selecting a storage device, confirming the device, selecting the reason for the restore, and clicking "Next" to begin the restore process. 1) On your keyboard, press the Windows logo + I keys simultaneously to open Settings. The keyboard itself could be the problem. First, suspend bitlocker in Windows. Solution : Goto bios settings by restarting your computer and in the bootup splash screen, press F12 (or any key which is supported on your Laptop) > Advanced > integrated peripherals> USB controllers Mar 29, 2024 · Conclusion. There is a vaio tutorial on youtube on how to reinstall the keyboard drive but i cant do anything since i cant enter the laptop to begin with. Sep 4, 2012 · ok so a few nights ago i shut my computer down and went to bed. I have tried the dell technical support Jan 18, 2020 · But since the keyboard is not working in the first place, this gets a bit tricky. The problem is that you need to sign into WIndows to reset the PIN but you don't have the password needed to do this. Nov 27, 2015 · 2. I have tried the following: uninstalled keyboard driver and reset PC. Oct 4, 2023 · Can’t type Wifi password Windows 11; My laptop won’t let me type my password – My Dell, HP, Lenovo will not let me type in my password; Can’t type in Windows 10 search bar and Wifi password; Unable to type password at login screen Windows 10, Windows 7; Windows 10 can’t type PIN; Keyboard not working cannot enter password (in Windows 11) See the Suggested Quick Fixes for a desktop or laptop keyboard not working and the keyboard troubleshooting sections for help with resolving your keyboard issues. Uninstall the keyboard driver. Jun 9, 2018 · Suddenly my laptop won't let me login as the letters on keyboard are not working, only numbers. Mar 7, 2024 · Can’t Type Password at the Login Screen in Windows 11/10. Jul 17, 2024 · Dell Computer Does Not Turn On or Boot Into Windows With Errors Such as No Bootable Device; No POST, No Power, No Video on a Dell Desktop Computer; Understanding and Troubleshooting the Hard Disk Drive (HDD) or Solid-State Drive (HDD or SSD) on a Dell Computer; How to Resolve Hard Drive (HDD) or Solid-State Drive (SSD) Issues on your Dell Computer See the Suggested Quick Fixes for a desktop or laptop keyboard not working and the keyboard troubleshooting sections for help with resolving your keyboard issues. May 27, 2024 · Suggested Quick Fixes: Reseat the USB cable or wireless USB receiver. Feb 9, 2017 · The BIOS Boot Sequence probably has Windows Boot Manager/IPV4/IPV6. Has anyone else seen this behavior? EDIT: I'm back in. 3 days ago · Dell 2-in-1 Laptop Touchpad or Keyboard May Stop Responding to Input; How to Enable the Tablet Mode On-Screen Keyboard as Default; Wrong Character Displayed Using Integrated Keyboard on a Dell Laptop; Dell Chromebook Keyboard Guide; Fixing Your Laptop Touchpad Not Working in Windows May 6, 2021 · Keyboard not typing on a Lenovo, Dell or HP laptop? However, if your Lenovo , Dell, or HP laptop is locked and holding a key down doesn't work, you've probably pressed the lock key on your Oct 16, 2022 · Alienware laptop keys are not hot-swappable, per se, but you can replace them if you accidentally break one of your keyboard keys on your Alienware laptop. Case 1: Keyboard and Mouse both working on Lock Screen Dec 30, 2023 · You’re not alone. My Dell XPS 13 9370 has this issue where i cannot enter any letters into my password pin on the login screen. Now that you've tried the easiest fixes, if the problem persists, you might want to determine if the problem is rooted in the keyboard's hardware or if it's a Jul 27, 2017 · Iam using windows 10 os in my hp laptop,Suddenly from today Iam not able to enter my password for connecting to my wifi. Take your laptop to the nearest Dell service center for repairs if it is still under warranty. 04. I would suggest you to try the following steps. If you’re having trouble with your keyboard not working on Windows 11, there are a few things you can try to fix the issue. Mar 20, 2020 · Hi Henry. Restart the computer and try to sign into Windows using the fingerprint reader. That means the problem is active under the operating system. Using the SupportAssist application provides automatic computer updates and detects that the issue is resolved for you. Some keys or all the keys on your Dell laptop keyboard may stop working due to corrupt files in Windows, faulty programs, viruses, or in rare cases, keyboard hardware malfunction. If you are not wanting a password, leave these fields blank. Sometimes it does accept keystrokes from the external keyboard sometimes it doesn’t and I have to force boot the Surface couple of times until the attached keyboard works. Come to find out it is very likely to be a keyboard drivers issue. If your keyboard is not typing numbers, usually the fixes are pretty simple. Aug 17, 2022 · Therefore, once try using the On-screen keyboard and enter the password using it to see if you can log in. So bizarre. exe -id DeviceDiagnostic and press the Enter key. May 27, 2024 · Touch or click Add Bluetooth or other device. Jul 1, 2018 · 2. Nov 4, 2023 · Can anyone help. Apr 8, 2023 · If some keys on your laptop keyboard are not working, restart your device. Similarly, the underlying causes can also be due to driver or hardware issues. If you try a different keyboard (in the same USB port) and it May 20, 2024 · If no errors were detected, then move on to the next step. 2) Select Accessibility from the left panel. Power off the computer; Restart the computer, press 'F12' key on the Dell logo May 20, 2023 · 3. Save updates to any open documents. Nov 30, 2015 · I have the same problem of not being able to enter a password because the password box is greyed out so it will not allow me to enter a password. The PIN appeared, I typed it on the keyboard, and done. Select the Start icon. Here, you might find a button on your motherboard or try to unmount your boot drive to go directly into the BIOS without a keyboard. A malware infection, such as a keylogger, can also cause your keyboard keys to Jul 22, 2022 · When I boot up my windows 10 computer, the login screen opens with the time, date and the personalised background picture, as normal. Follow the steps to check with On Screen Keyboard: a) Press Windows Key +S and type Start On-Screen Keyboard and hit Enter. I swapped Bluetooth keyboards between two PCs. Click Download and May 4, 2022 · Without a working keyboard, your computer is useless. I'm Greg, an installation specialist, 10 years Windows MVP, and Volunteer Moderator here to help you. Does not matter if your Keyboard is wired or wireless, the first thing you should try when your keyboard fails to work is reconnecting. Check to ensure the keyboard is working correctly after the computer completely Mar 31, 2023 · To troubleshoot a Dell laptop that won't turn on, first check the power source and all related cables to see if they're good working order. I have tried to restart the computer by pressing shift + power button but this does not work. Read More: [Solved] Lenovo Thinkpad Keyboard Not Working (Here’s The Quick Fix) Resources: Keyboard Intermittently Does Not Work on the Alienware m15 R5 Ryzen, R6, x15, and x17 Laptops. When you have a wireless USB or Bluetooth mouse, install new batteries. It's behaved like this for four days. If the cable is integrated into the keyboard, you'll need to replace the entire keyboard, not just the faulty cable. How do I fix my Dell laptop keyboard not working? Your laptop keyboard not working issue could be caused by different Apr 29, 2016 · But on re-start, W10 would not accept my PIN or password! No matter what I did, it would not go pass "password" ---saying it does not recognize the pin or password. ; Starting with the Bluetooth keyboard off, press the power switch that is located on the bottom of the keyboard. This problem started in April 2024, and my laptop was under warranty. The problem we are running into is we have to open the lid to use the internal system keyboard in order to enter the bitlocker pin. Nov 27, 2022 · The B key N key and Space key are not working on my Dell Inspiron 15 5593 laptop. I've tried F12 and F8 (Safe Model), and the keyboard works on those utility screens, but does not function once the boot process is finished. Made no changes to my Dell Inspiron. Wait for Windows to diagnose any issues with your computer. Jun 13, 2018 · Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu. However, two days later I'm right back to where I started, AWCC only shows the one non-working keyboard, so can't change RGB and the keyboard functionality does not work. So, both my wireless/USB and serial keyboards do not work and I have no way to get past the password screen. May 27, 2024 · NOTE: For the Keyboard and Mice that are listed in (Table 1), see the Dell Knowledge Base article Dell Peripheral Manager Usage and Troubleshooting on how to pair, unpair, and configure your keyboard or mouse. To learn more, see the Dell knowledge base article How to Run a Preboot Diagnostic Test on a Dell Computer. Tried a friend's keyboard - didn't work either. If I enter the recovery key fast enough, I'm able to access W10. So I booted back up and used the USB keyboard to input the password once Windows 10 booted up. Jul 17, 2024 · Dell 2-in-1 Laptop Touchpad. Select the Operating System that is installed on the Dell laptop. Booted in safe mode - not working. Step 2: Use the On-Screen Keyboard to type the password and sign in to Windows 10. Sep 11, 2022 · In the AWCC it showed two built-in keyboards, one was the unresponsive one and one was the working one. Apr 3, 2024 · Type msdt. Nov 11, 2017 · I could still enter BIOS at that point, then one day out of the blue, I could not enter BIOS (There is no BIOS password BTW). Let driver install again and see if keyboards works correctly. You can also set up an Accessibility function in advance to avoid the problem. The numbers work fine as well as all the other function keys. it was the factory keyboard and a bit old so i guessed it was probably bad. Now let's test your keyboard inside BIOS. If this will not help you can try the other way: press harder each keyboard key to "unstuck" it. If your laptop keyboard has stopped working, here are a slew of tricks to get back in action again. The keyboard is communicating with the computer as the number functions work. Mar 13, 2024 · Not all models will have a keyboard cable that is a separate part from the keyboard itself. I cannot access the control panel to attempt to remove the keyboard driver and re Install. My keyboard is working fine and i have checked it in notepad. The issue with not being able to enter it fast enough and the prompt to enter the recovery key after every reboot started about a week ago. Locate the latest Cherry Keyboard Firmware Update Utility firmware (Version v20 or newer). I can use the on-screen keyboard. From the list of settings, expand security and try setting up a password within BIOS. The working keyboard shown in the AWCC allowed us to change the RGB, cool. Judging from the on-screen keyboard it thinks that the Alt-key is pressed. May 27, 2024 · If your computer is in a working condition, follow these steps to identify if your Dell computer supports BIOS recovery: Restart the computer. HELP PLEAASE!!!!! Francisco Santos, Seattle, WA Jul 31, 2015 · Keyboard is not responsive and I am unable to enter my pin. I am able to move the cursor with my mouse, but when I want to go onto the screen where you enter your PIN (by pressing any key on the keyboard or left clicking anywhere), nothing happens. Check to see that the keyboard uses a cable that can be disconnected from both ends. Please help See the Suggested Quick Fixes for a desktop or laptop keyboard not working and the keyboard troubleshooting sections for help with resolving your keyboard issues. Aug 6, 2024 · To add or remove a password from a Windows 10 local account, follow these steps: At the desktop, press the Windows key and type "sign. So, here is how you fix the keyboard not working after updating your Ubuntu. In some cases, only a small part of the keyboard stops working—that's what happened to me. Click Next; After creating a new user account, login to the new user account and check if the computer can enter sleep mode. And no, the external USB keyboard doesn’t work as well. Basically, I'm locked out of my laptop after following Microsoft engineer's solution. This may be due to the way the cable is wrapped around the AC adapter, or if the cable is subject to undue stress. I've tried rebooting with battery out etc I've even tried a factory reset. No matter what I do and I can’t get it to pop up. To uninstall the keyboard driver from Device Manager in Windows 10, follow these steps: Press the Windows key + X and select "Device Manager" from the menu. This way, any hardware facing power issues is solved and the device is brought back to life. Restart your laptop. It happens with both the USB keyboard that came with the computer and my bluetooth Microsoft-branded Jul 15, 2015 · This is on a Microsoft Account (not local account). Nov 8, 2018 · Hello, I work in an enterprise environment with Dell 7490’s, 5530’s, and XPS 13 utilizing the TB16 thunderbolt dock. I have a Dell Vostro 1720 that boots to the password screen, but the keyboard does not work--so I cannot enter my password. - Locate Keyboard and expand it. Tried a different keyboard and it does not work either. you can enable the legacy USB keyboard support. I'm running XP Professional on an XPS 700. That’s it! The physical keyboard should work now. I couldn't find anything amiss in BIOS. I noticed that when WIN works correctly, the password/PIN box is highlighted so you can just type in your info without actually selecting the box. This laptop is 14 months old. 1. I have the lights set to flash when the computer comes on. I can login using facial or fingerprint and the keyboard works fine after logging in. Now, July, it has recurred and I am no longer under warranty. (These include No Power - No signs of life, No POST - Diagnostic LEDs or Beeps, No Boot - Cannot load Operating System and No Video - personal computer starts but nothing that is seen on the display. But it can cause the circuit board traces underneath to corrode slightly, which means the keyboard can no longer transmit signals to your computer. If the Dell computer can boot into Windows and has an active Internet connection, run the online diagnostic test from SupportAssist. The power button is greyed out and when I click on it nothing happens. Then, once in Windows, try the following to see if what is up with the attached keyboard. So not only is the keyboard not sending out signal, it is also not receiving it. Jun 15, 2018 · I cant log in because i cant type my password properly, some of the letters are unresponsive. When WIN is misbehaving, the password/PIN box is not highlighted. - Right-click on the keyboard name and click Uninstall. I'm running XP 5 days ago · Enter the Service Tag of the laptop and click Search. May 20, 2024 · This video provides a step-by-step guide to troubleshoot and resolve common keyboard issues in Windows. But the password part doesn’t pop up, it’s just the the background picture and date and time that are there. 2. Warning: Do not attempt this if your laptop is still under warranty as this method will void your laptop’s warranty. That keyboard from the other PC would not pair on this laptop, displaying the same issue as the other keyboard did. I am trapped at the log in screen. Oct 7, 2013 · Hi. Restart your computer. But I want to use the PIN. Mouse still works. Unscrew back panel of laptop to reveal inner workings, specifically exposing the battery pack and its screws. Or, click Browse all products and select your Dell laptop from the catalog. On the Surface if I attach an external USB keyboard it doesn’t work properly. 2. Dec 22, 2023 · Maybe you thought it didn't cause any issues because the keyboard didn't stop working right away. I suspect that a Dell software change caused the problem. Apr 30, 2022 · Shutdown Laptop Turn On Laptop Keyboard will not work Press power button to enter sleep mode Resume Laptop from sleep mode Login/Unlock laptop (I use the On Screen Keyboard by clicking on Accessibility in bottom Right) to enter my Password Open Device Manager Go to Universal Serial Bus Controllers Uninstall the Unknown USB Device The keyboard does not work when trying to type in my account PIN at the log in screen. Mar 16, 2021 · Juliana, I have tried the virtual keyboard which I presume is the same as the easy access screen keyboard. The computer cannot boot into Windows due to disk metadata corruption on the Master Boot Record (MBR), partition table, boot sector, or file system. My dell wireless keyboard will only type numbers and not letters so I cannot log into my desktop. Click the Ease of Access button in the lower right corner of the login/lock screen, then select On-Screen Keyboard from the menu to open the On-Screen Keyboard. Under Category, select System Utilities. Any help would be much appreciated. Under the Password section, click Change and follow the instructions to add a password. Can't get to setup or safe mode. If this doesn't work, you may wish to try connecting an external keyboard and see if it works fine. More information about tablet mode in Windows 10 can be found at the following site: Windows: Turn Tablet Mode On or Off Dec 15, 2004 · I replaced the wireless keyboard with a serial keyboard and I still cannot type. Jan 11, 2024 · Method 2: Enter the password using the on-screen keyboard. Microsoft offers two methods for resetting the password: using a Microsoft online account reset or using a computer administrator account. Dec 14, 2023 · Solution 1 : Using control panel. Sometimes after a few reboots, it does let me type again but then stops working on the next reboot. Try a Different Keyboard. I am now using my ipad. If you are using UFEI; boot to the BIOS, open Boot Sequence, Click "Add Boot Device/Option", Enter a name in Boot Option name (Hard drive), Click the button, Click EFI, Click Microsoft, Click Boot, Click Bootmfgw. Few more details would help us to provide a better response. If the computer can enter sleep mode with the new user account, the issue is with Apr 13, 2022 · The issue with the keyboard was present with the original motherboard and also with the replacement. These keys are not working in Microsoft Word, Notepad, Internet browser and other applications. I eventually managed to log in by using the Windows password option where typing letters and numbers works perfectly fine. Follow these instructions to ensure your keyboard functions correctly and know when to contact Dell Tech Support for Jul 14, 2022 · If you have a keyboard that does not type numbers, it’s difficult to complete a password or even enter a captcha. May 20, 2022 · If all the above methods fail, this is one last method you can try to fix your laptop’s non-working keyboard. 7 and Windows 10 1803 and have the latest software patches from DELL. Came to log in today and keyboard unresponsive. I am using Dell BIOS 1. I have no clue what caused this or at which point exactly this occurred. To use the on-screen keyboard, follow these steps. Check whether the system recognizes any keyboard keystrokes. I looked up the drivers and re-installed the HID device Restarting the computer clears out the computer memory and resets the connection between the computer and the keyboard. May 4, 2023 · Dell Secure Link USB Type-A receiver not working. This just started all of a sudden. Ensure that the wireless antenna is on. 3. Reconnect Your Keyboard. Sometimes the columns of keys (as mentioned in behavior 1) would work for a short while and then the same issues will reappear. However, when I type and hit enter with the serial keyboard, the computer beeps several times and says “7 unsuccessful password attempts, must power off”. Remove all external devices, including USB devices and Bluetooth® accessories, to rule out any conflicts that might be causing the keyboard to malfunction. Keyboard works fine on the 2nd login. Close any open programs or applications. All drivers are up to date in Dell command. Now click in the Password box, then enter your password by clicking the Apr 22, 2024 · How to troubleshoot a Dell XPS keyboard. I’m extremely frustrated because I need this laptop for work. I Apr 26, 2024 · Three keys Backspace, Spacebar, and Enter stopped to work or they are working from time to time. I cannot gain access to my pc to fix said drivers. Use the Biometric Login Oct 15, 2022 · OK the same specific keys (q to p) continue to die every few days out of nowhere and the only way to fix it is reinstalling the BIOS (latest). I definitely know this works because as it is installing, I press one of the offending keys halfway through the install and has immediately come back to life!. If you have a keyboard manager app running on your device, shut it down or, if possible, delete it temporarily. Summary: See the Suggested Quick Fixes for a desktop or laptop keyboard not working and the keyboard troubleshooting sections for help with resolving your keyboard issues. 1. To determine if the keyboard is faulty, try connecting a different one and see if the Enter key works on it. When the keyboard stops working and won't accept the password, the keyboard does not light up. Power cycling resets the configuration parameters and can even solve the laptop’s unresponsive state. Select Restart. It DOES work when typing in the Microsoft account password option to log in. For more information, see Dell Knowledge Base article How to Turn the Wireless on a Dell Notebook On and Off (Wi-Fi, Bluetooth and Mobile Broadband). efi, click OK. If a problem with BitLocker occurs, you encounter a prompt for a BitLocker recovery key. The first troubleshooting step would be to check if the Dell 2-in-1 laptop is in tablet mode. Feb 24, 2018 · The laptop vendor support app, and Windows updates, say the laptop is up to date. May 28, 2024 · Sign-in options and settings are not working: Deleting the contents of the NGC folder: Open up your File Explorer and enter this URL C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft; Right-click the NGC folder and choose Properties from the menu that appears; Go to the Security tab and click the Advanced button Mar 7, 2020 · I cannot enter the required code at Bitlocker boot screen because the keyboard is not working or detected at this stage and cannot boot to Windows? I tried with another keyboard (both are USB Aug 2, 2024 · The steps to unlock a locked laptop keyboard can differ depending on the make and model, but look for a function key with a keyboard icon and press it to see if that solves the problem. This keyboard paired to that PC without issue. May 28, 2023 · If you have connected a Bluetooth or wired external keyboard to your Dell laptop, disconnect it, and see if it fixes the problem. If any issues are detected, follow the on-screen instructions to apply the recommended fixes. I have also tried the on screen keyboard and that too does not type letters. ) Jun 16, 2018 · 3. Shut down computer one night, turned on in am and I can't type in letters, only numbers. Which is fixable but. May 23, 2023 · Restart your computer and check if the Enter key works. Reboot the computer (without reinstalling the driver). 8 Hacks to Try if Your Laptop Keyboard Has Stopped Working Feb 24, 2023 · Power Cycle Your Dell Laptop. Mar 5, 2016 · Two of them are made by Dell - a desktop and laptop. Let us take the effort out of maintaining your Dell Computer or Tablet. May 11, 2024 · To determine whether your computer has the Dell Precision Touchpad, see Dell Knowledge Base article How to Use the Precision Touchpad Features in Windows and see The Cursor Movement is Not Smooth (Erratic) or Does Not Move at All section for instructions on how to change the settings when your computer does have the Dell Precision Touchpad. I can't even figure out how to get to the reinstall mode. Jan 11, 2024 · If for some reason the On-Screen Keyboard is also not working, then an external keyboard is the second option to unlock your laptop. If your keyboard keys have dust on them, wipe them off with a dry cloth. dmmmsbjwizrymchbjwnhklxiyebvbtxpylscchasilkacobvh
Dell laptop keyboard not working cannot enter password. If restarting computer is of no avail, try this: 1.
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